Thank you very much for booking with the British Alpine Ski School in Chatel. We take great care to provide you with a quality of service that exceeds your expectations. We hope that you enjoy your time with us and choose to return soon.
Here is the inevitable small print.
All bookings with the British Alpine Ski School in Chatel and other local ski resorts, are subject to these conditions. This contract will be governed by, and construed and interpreted in accordance with, English law.
Clients attending our courses must pay the appropriate fee in full, before joining the class.
We accept payment by credit card (VISA OR MASTERCARD), or by personal cheque, accompanied by the guarantee card number, or by bank transfer.
In the case of advance bookings, we will reserve your place for a maximum of ten days from the date of issue of the fee note. Please return your remittance within this period to confirm your booking. No contract will exist until we receive your payment.
Prices are correct as of May 2015, but may be subject to revision.
In the event of you cancelling your reservation, the following charges apply:
More than 6 weeks notice - 10% of fee
2 to 6 weeks notice - 50% of fee
1 to 2 weeks notice - 90% of fee
less than one week - 100% of fee
No refund will be given by the Ski School, in whole or in part, for unused lessons due to client late arrival, illness, accident, resort closure due to weather conditions or mechanical failure, or for any other cause outside the control of the Ski School. The ski school will write a letter a letter explaining any circumstances on your behalf for Insurance purposes.
The Ski School reserves the right to cancel its lessons for a variety of reasons. Full refunds of unused lessons will be made in this instance.
Course places are not transferable.
The ski school does not insure its clients. You are obliged to insure yourself for third party liability. We recommend that you arrange an appropriate policy, which also includes personal, medical and rescue insurance, with a licensed agent.
Minimum numbers and course duration
We require a minimum of three clients to allow these courses to run for the specified duration.
With fewer numbers, we can run some of our courses for a reduced time.
We are obliged to take into account the prevailing conditions and the standards of our clients. We, therefore, establish our programme of class times, venues etc. at the beginning of each week. These arrangements are always subject to alteration in the light of prevailing circumstances.
For reasons of safety, it is a condition of booking that you will respect the professional judgment of your instructor while you are in the class.
Clients should present themselves in a fit and safe condition for physical activity in the mountain environment.
If, at any time during your course, you have cause for complaint, you must let us know immediately and we will endeavour to address the situation, to your satisfaction.
Thank you for choosing the British Alpine Ski & Snowboard School.
We are fully committed to providing you with the highest possible quality of service.
Dear Peter, Just to say that our instructor, Matt, was absolutely brilliant. He was very professional and friendly, challenged us exactly the right amount and was an excellent guide of the mountains. It was definitely the best decision we made on our holiday to book lessons. We all progressed a huge amount without losing our confidence. The recommendation of which ski hire shop to use was also great, making picking up our skis in the morning really easy. Please thank Matt for a job really well done. Hopefully we will be back next year! Also just I say Matt Kerswell who added an extra lesson will pay online soon. Cheers, Tessa